Reviews and Experiences

Reiten Mortgages and Real Estate has guided a broad and diverse client base in essential and sensitive financial processes for years. Every customer is a whole world, and every process is rigorously examined by us, with a deep commitment to uncompromising service standards. The trust that is granted to us in every application, in every request and in every challenge is a great privilege that we do not take for granted. We strive to provide a professional solution and attentive service; this is how we work, every day, with each and every one of our customers.

Here you can find an honest look at the reviews and experiences of our customers, who chose to share their personal experience, starting from the first impression, through the stages of guidance and the handling of complex issues, to the moments of success achieved together. Our customers are the strongest evidence of our success, the quality of both our process and results. Each client is a source of pride for us, but also an important tool for constant learning, one that will allow us to develop and deepen our commitment to give each client our very best, wholeheartedly.

  • Eliya Dahan

    I want to thank from the bottom of my heart Hila the mortgage consultant who accompanied us through the loan consolidation process. The service was calm, pleasant and professional, with a genuine desire to help. Hila is dedicated and persistent. Even when the process did not go smoothly and difficulties arose, she never gave up and that is the most important thing. We want to thank you for an excellent result far beyond what was expected. I highly recommend Reiten Mortgages and Real Estate to anyone seeking help with mortgages, loan consolidation, or financing. The process that Hila guided and led for us produced excellent results that truly changed our day-to-day life, eased financial pressure and routine burdens, and gave us far more than the numbers alone. Heartfelt thanks for the help. I highly recommend Reiten.

  • Itamar David

    Excellent service, in a clear, approachable manner and with maximum availability. We are very satisfied with the service we received from Reiten Mortgages and Real Estate and especially from the pleasant, professional, experienced and knowledgeable consultant.

  • Nadav Levy

    I contacted Reiten Mortgages and Real Estate with a very complex case. The team handled it with exceptional professionalism while providing a quick and flawless response. Yishai and Nofar are outstanding professionals whom I highly recommend!

  • Kinneret Alkobi

    Dear Itzik and Hila, When we were looking for a good mortgage consultant, we found an excellent team, with a warm and personal attitude, professional at the highest level. They guided us exceptionally throughout the process, with an immediate response at any hour, and stayed with us through the signing. On a personal note, I would like to point out that Itzik is exceptional, professional, and kind, as are the team—especially Yishai and Hila who made sure at any given time to provide prompt, professional answers and coordinate among the many parties involved, sparing us unnecessary worry. I want to thank Reiten Mortgages and Real Estate, just thank you very much for everything, I feel fortunate.

  • David Kedem

    First class service experience. Many thanks to Yishai for his close support, understanding, willingness, patience and for putting our best interests as customers first. I highly recommend Reiten Mortgages and Real Estate, with special thanks to Yishai for his exceptional responsiveness and prompt attention throughout every stage of the service.

  • Dvir Or

    At Reiten Mortgages and Real Estate, they welcomed us and explained the process to us very professionally, and Chen then joined the case and guided us through to the end of the process. Despite a stressful process with many ups and downs, delays and setbacks, we managed to get a good mortgage. Thank you for uncompromisingly professional and courteous service. I happily recommend Reiten Mortgages and Real Estate.

  • Tehel Ohana

    A company that provides excellent service in everything related to mortgages. Everything was explained in language we could understand! We highly recommend Reiten Mortgages and Real Estate. They helped us a lot in the mortgage refinancing process and in addition proactively shared invaluable knowledge that we did not have, absolutely professionals like no other.

  • Amir Dahan

    I previously contacted Reiten Mortgages and Real Estate for a consultation and received a professional, matter-of-fact assessment—including the honest advice that I could save money even without using their services. I knew that when I needed assistance in the future I would turn to them and I did. We were preparing to take out a new mortgage and turned to them specifically. Hila accompanied us and led us throughout the entire process. She found us a great deal and although the deal was excellent, our needs changed and we were even prepared to make certain concessions to accept the offer, but Hila told us that she might be able to secure another offer better suited to our new needs. And she succeeded in a big way! But the process did not end here, when we came to sign with the bank we encountered several bureaucratic difficulties. Hila was in daily contact with us and advised us and dealt with the bank on our behalf. Professional, personal, human and extraordinary guidance. We benefited twice: from an exceptional service experience and from a mortgage on excellent terms. Highly recommend!

  • Tomer Gozlan

    We came to Reiten Mortgages and Real Estate through a recommendation. We met two amazing professionals Yishai and Hila. From the first moment we understood that we were dealing with honest, reliable, professional, kind and patient people who go out of their way to provide the best possible service. We received close support throughout the entire process. Thank you very much for getting the best mortgage terms for us. Highly recommend!!!

  • Uri Israeli

    There is a line in Dudu Tassa’s song "In the End, We Get Used to Everything" that says "A glorious failure is better than dreams in a drawer". I tried my luck 12 years ago but failed in business and had to declare myself bankrupt several years later. I went through a long process of living in poverty, without food for the children and foreclosure of all my assets. I returned to salaried work, went through a long rehabilitation process, and was raising 2 daughters, but when I tried to fulfill my dreams, one of the most important in life, to buy a house, I realized that these dreams had faded. No lender, including any bank, even wanted to talk to me. I felt lost, frustrated and hopeless. By chance, I found Reiten Mortgages and Real Estate online. It turned out that this is the only company that keeps its promises and does not merely collect fees, as I had experienced with other mortgage consultants. They are the only ones who are able to secure the required approvals and are worth every shekel. And lo and behold, this week we moved into the new house, the house of our dreams. Hila, Yishai, I really appreciate your work and want to recognize a level of responsiveness unlike anything I have encountered before. You asked for a review, it's from the bottom of my heart, good luck!

  • Maayan Shmueli

    My husband and I thought we could carry out the entire process of taking out the mortgage alone and without help, but as soon as we entered the process we realized that the terminology was overwhelming and we needed help from external professionals in the mortgage field. Recommendations led us to Reiten Mortgages and Real Estate and we were grateful that we found them. Itzik and Hila are professional, patient, know all the concepts that seem like gibberish to all of us and explain everything down to the last detail. Most importantly, they helped us choose the bank offer and mortgage mix that suited us best. Highly recommend, thank you!!!

  • Yaniv Shaya

    We highly recommend Reiten Mortgages and Real Estate and of course Itzik and Hila, we contacted them through an online ad, they got back to us quickly and started handling our case, we didn't think for a moment that we would get anything good out of it but we still decided to try to save on a mortgage, Itzik began to handle matters in a very professional and courteous manner, we received full support, answers to all our questions, help in obtaining all the necessary forms, and the service is simply excellent, there is no way to describe it, we want to say a big thank you to the entire team of the firm for helping us beyond all expectations!

  • Lev Ben Abu

    I highly recommend the mortgage consulting service of Reiten Mortgages and Real Estate. The staff is professional, courteous and very efficient. Following their advice, I got the result I wanted and the process was very convenient for me as a customer and almost without fuss. Their team handled all the bureaucracy and paperwork quickly, efficiently and accurately. Highly recommend.

  • Shirel Israeli

    Many thanks to the Reiten Mortgages and Real Estate team for the highest level of professionalism, from the first conversation we felt that we had reached the best professionals who want to help. The service was excellent, personal and kind with close guidance and exceptional responsiveness. The process was very fast and in less than a month everything was behind us. Special thanks to Yishai for the first conversations where he explained the process to us in the best possible way and most of all reassured us. Another special thanks to Chen for the care, the professionalism, the personal support, the huge savings and the peace she gave us. The best choice we made without a doubt. Highly recommended!

  • Amalia Tenenbaum

    I contacted Hila at Reiten Mortgages and Real Estate to obtain one mortgage and refinance another. The service is personal, courteous and friendly. Hila and Itzik knew how to match the best and most affordable mortgage possible, especially at a time of sharply rising interest rates. They handled all the arrangements and coordination so all you had to do was come and sign. And sometimes even a signature on WhatsApp. Hila compared the banks’ offers with complete transparency and updated me whenever another bank submitted an improved offer, until the best loan was secured. Even after closing, Hila managed at the last minute to secure a further reduction in the interest rate. Through the mortgage refinancing, I saved about NIS 250 thousand over the life of the loan compared with my previous loan. Many thanks to the team!

  • Elena Ferrer

    Professionalism at a level I haven't encountered in a long time! I came to Reiten Mortgages and Real Estate, which is undoubtedly the best choice I made. Yishai and Itzik accompanied me from the first moment thoroughly and professionally. Starting with in-depth needs clarification conversations in order to enable a variety of creative solutions, continuing through in-depth checks with the banks, all while explaining and simulating with infinite patience and a huge smile. Itzik presented me with possibilities that I had never dreamed of and certainly would not have thought of on my own, worked tirelessly, negotiated, and achieved significant savings, all while providing an exceptional sense of support and security that is worth everything. Recommend wholeheartedly!!

  • Yogev Abukasis

    We received a warm recommendation for Reiten Mortgages and Real Estate from the lawyer who accompanied us in the process of buying an apartment. The team that accompanied us was very professional and kind. We asked quite a few questions and received professional, clear answers. We were accompanied throughout the entire process and they made sure to keep us updated on everything. In the end we signed an excellent offer and as the icing on the cake, even the fees were cut in half. Thank you very much for excellent service and consistent responsiveness throughout the entire process!

  • Hadar Biton

    The best choice we made in the process of purchasing the apartment. Yishai and Hila are professional, courteous and undoubtedly champions! They took care of us all the way in the best possible way. I highly recommend Reiten Mortgages and Real Estate, from the bottom of my heart!!!

  • Livnat Yushinsky

    My husband and I came to Yishai completely by accident (we are from Haifa and they are from the center), at the beginning of the process we thought we understood enough and could do it independently, we began contacting banks for approval in principle and very quickly realized that this was not the time to take out a mortgage. We considered pausing the process and waiting, and then the amazing Yishai came to us simply from heaven and brought clarity to everything in a single half-hour meeting, at the end of which we already understood that we were going with him and wanted him to lead us. And now a few words about you, an angel from heaven, if it wasn't for you, this whole process would have been impossible, what we've been through on the way, especially the holidays! You and the office team were always available and on top of every detail even when I lost track! We feel that you love your work, we felt that you treated us above all expectations. Thank you for everything and the Reiten Mortgages and Real Estate team!

  • Limor Shalev

    I wanted to share the warm, personal, and caring experience we had with the special team of Reiten Mortgages and Real Estate and especially the perfect Hila and Itzik who did everything and gave us warm and charming support from the first moment until the mortgage was approved. Thank you for your patience, for the explanations, even though I asked for things to be explained to me more than once, you were patient with me beyond imagination. Thank you for the pleasant guidance and there is no doubt that thanks to you everything went quickly and smoothly. I recommend you warmly and wholeheartedly—you are simply exceptional!!!!!!!

  • Clara Meltzer

    Professionalism and reliability. After I built a mortgage mix by myself and carried out the negotiations with the banks, I posted the offer in a mortgage group on Facebook and they told me there that the mix was unbalanced. I turned to Reiten Mortgages and Real Estate where I met Yishai who sat with me and looked at the mix and the offer I received and told me that the offer was good and balanced and I could sign. Unlike other professionals who could say that it is possible to change and improve in order to get another paying customer, Yishai acted with the highest level of professionalism and integrity I have ever seen.

  • Shilat Harari

    My husband and I came for a consultation at Reiten Mortgages and Real Estate and found out that the mortgage we took was not attractive to say the least. As someone who does not understand economic concepts at all, the consultants explained to us patiently, professionally, and in language that I could finally understand. We wanted to say thank you, thanks to you we avoided transferring unnecessary funds to the bank and the savings can now support a better financial future for us.

  • Ehud Yifrah

    We were debating where to take the mortgage and on which tracks, we didn't know what was suitable according to our budget and how to even start, we decided to turn to Reiten Mortgages and Real Estate, where, following a recommendation, we met two outstanding professionals, Yishai and Itzik—amazing people who explained everything in detail and provided warm service and in the end we felt that we got the best mortgage terms for us under the best conditions without compromising! Highly recommended!

  • Nitzan Raviv

    If I had to sum up my process with Reiten Mortgages and Real Estate in one word, I would choose professionalism; in two words, professionalism and tenacity. It is difficult to explain how complex our case was and what professionalism, patience and tenacity were required to solve it. From the very first conversation with Chen, I understood that this is a professional company and stands out from other companies in its ability to leave no stone unturned until a solution to the challenge I presented to them is found. Together with Hila, and after great effort, they managed to help me beyond any doubt, in a case where it is likely that other companies would have failed. Definitely want to say, exceptional service!

  • Ran Ninio

    Dear Yishai! We came to you, a young couple seeking our first mortgage, confused and not so understanding. Already at the first meeting, you asked for all the required documents, received them and immediately started! Without wasting unnecessary time. After negotiations with several banks we reached a satisfactory agreement and left extremely satisfied. We arrived at the signing day, we signed and all we have to do is say thank you!!! Thank you for the caring, professional, and humane approach and the quick response of the entire office staff at any given moment! Thank you for helping us save more than we expected and secure the terms we aimed for. Even when we didn't quite understand where we were getting into, Yishai made sure to explain to us in great detail until everything was clear, and of course thanks for all the help even after the signing. We recommend the firm warmly and wholeheartedly, not many people do what they love and we had the privilege of going through the process with Reiten Mortgages and Real Estate. Recommended with love!! Again, thank you very much!

  • Odia Roxa

    We came to Reiten Mortgages and Real Estate through a recommendation, and already at the first meeting we realized that we made the best decision! A company of professionals who know exactly what they are doing, and do it in the most helpful and pleasant way possible. They were always available for every question or concern, courteous, honest, organized and most importantly gave a positive and safe feeling all along the way. We do not take that for granted! So thank you very much for your wonderful guidance in such an important decision in our lives. We are glad that we chose you, and we will definitely pass it on as a warm recommendation.

  • Sigal Andreyov

    Many thanks to Reiten Mortgages and Real Estate for professional and courteous service. Undoubtedly the best choice we made. A choice that saved us tens of thousands of shekels and many headaches. Special thanks to Yishai who kept us informed of every development, who secured the best offers for us, kept the process moving quickly and was always available for questions. Thank you for your care and for the wonderful results we would never have achieved without you.

  • Roni Shem Tov

    Positivity, quality, speed of response, professionalism and unimaginable value. I turned to Reiten Mortgages and Real Estate in complete disbelief that they would be able to help me. After I applied for mortgage refinancing at several banks, I could no longer meet the payments and received repeated negative answers. Chen and Hila immediately started working on the case and in the end secured the refinancing I wanted on terms better than expected! I would like to especially mention Hila who accompanied us all along the way, even though I was not optimistic. Her optimism is one of the finest qualities a person can possess, and she believed that a solution would be found! I recommend them unequivocally: reliable and helpful, never let go and never give up for a moment. Thank you very much and keep going!!!

  • Shila Abitbol

    So what can we say about you, Reiten Mortgages and Real Estate, you are a team of highly talented professionals, who provide the best service and the results speak for themselves. Outstanding service and financial savings that we never imagined! Highly recommend.

  • Dana Brodlin

    Together with my husband, we turned to the amazing Reiten Mortgages and Real Estate company regarding a mortgage. This was our first home purchase and after several meetings with other consultants we chose them. The professional team knew everything we needed and more. We received personal guidance at every step, an answer to every call and every question. Huge thanks!

  • Ortal Ben Nun

    My husband and I arrived at Reiten Mortgages and Real Estate completely discouraged, disheartened, and exhausted. We did not believe we would be able to buy a house due to the many rejections we received from the banks. We arrived at the first meeting with Yishai very skeptical and left with renewed hope, later we realized that we were in the hands of real professionals and from there, the path to a mortgage with excellent interest rates was short. A huge thank you to the charming and graceful Yishai who accompanied us with endless patience, consistency and above all professionalism. Highly recommend!!!

  • Haim Shaham

    We would like to thank the talented team of Reiten Mortgages and Real Estate for the excellent service, their attentiveness, the confidence you gave us as clients and, most importantly, for the result: we received a mortgage after bankruptcy. Many thanks to Yishai and Itzik, you are a big part of our success! We wish you to continue helping more customers as you helped us!

  • Elior Koish

    Many thanks to the amazing team of Reiten Mortgages and Real Estate and especially to Hila the champion!!! Thank you for the highest level of professionalism, you turned a complicated issue into an easy process with the best feeling. There is no doubt that we made the right choice to come to you, you fully deserve all the praise and recommendations, thank you very much.

  • Yevgeny Finkel

    When we decided to sell our house we knew we would want financial advice. We chose to turn to Reiten Mortgages and Real Estate on a recommendation, asking the firm to guide us through the entire process, a decision that proved to be right for us. Yishai, our consultant, accompanied us all the way, professionally, patiently, always with an answer to every question, even when I asked the same question 5 times. All of this was done politely, pleasantly, while giving me complete confidence in the process. We sold a house, we bought a house, and we did it smoothly and without obstacles. A winning team, thanks for everything!

  • Gili Yehuda

    Five stars and even more!!! I came to Reiten Mortgages and Real Estate with an existing mortgage, after several banks declined my application for an additional mortgage. Chen determined from the outset that you could get me a second-ranking mortgage at another bank, which would not require me to pay off the existing mortgage (which had excellent terms that I did not want to give up). Indeed, Chen kept her word! And I got a second-ranking mortgage that saved me tens of thousands of shekels and an enormous amount of hassle! All this with courtesy, transparency, promptness and an unprecedented response to every request and question. I will recommend you without any hesitation to anyone who takes or plans to take a mortgage.

  • Shai Elias

    First class service experience. Many thanks to the Reiten Mortgages and Real Estate team for their close support, understanding, willingness, patience and for putting our interests as customers first. It is impossible to describe the excellent and extraordinary service experience in every respect. I wish you continued success and recommend the firm wholeheartedly and with pleasure!

  • Hadas Ne’eman

    Wow, wow, wow. I just have no words, a real dream come true!!! Thank you very much to Yishai at Reiten Mortgages and Real Estate, something that had seemed almost impossible became a dream come true. Thank you very much for the impeccable service, quick and efficient response. Every problem that arose along the way was solved as if it had not happened. I highly recommend them—they are outstanding professionals.

  • Lidor Farkash

    I want to thank Reiten Mortgages and Real Estate for the amazing service I received, and for securing mortgage terms that I had no chance of obtaining on my own. You did it pleasantly, transparently, quickly, to the highest professional standards, despite the tight deadline. Itzik guided us through the competitive process between the banks, through the actual disbursement of the funds. There wasn't a day when we didn't feel that he and the entire amazing team were fully focused on meeting the challenging deadline, including the holidays, and achieve the best results for us. We did it! And most importantly, it was achieved in your special way, as all the recommendations about you indicate. We will definitely work with you again in the future. Highly recommended.

  • Carmel Baruch

    There is no shortage of mortgage consulting companies. But I assure you that there is no mortgage consulting firm like Reiten Mortgages and Real Estate! The amazing Yishai and Chen accompanied us and took care of us like family and never left us for a second. At every step of the process, they were there for us. Even at the bank, they complimented Reiten and said that they have never met such a company that cares for its clients and supports them through to the end. We love you and cherish you so much.